Shipping Policy – Vital Custom Boxes
At Vital Custom Boxes, we understand that timely delivery is crucial for your business. We are committed to providing not only superior custom packaging but also a reliable and transparent shipping process. This policy outlines our standard procedures to ensure you know exactly what to expect.
1. Production & Shipping Timeline
Your order goes through a careful process of manufacturing and quality control before it ships. Below is a breakdown of our standard timelines:
Production Time: 6 to 8 business days.
This is the time we take to create your custom boxes, including printing, cutting, and finishing, based on your final approved artwork.Shipping Time: 3 to 5 business days.
Once your order leaves our facility, our shipping partners will deliver it to your doorstep.Total Estimated Turnaround: 9 to 13 business days.
2. Expedited Production & Shipping
Need your order sooner? We offer expedited services for time-sensitive projects.
Expedited Service: We can process and deliver expedited orders within 5 to 7 business days.
Variable Timelines: While we strive to meet these accelerated deadlines, complex orders may require the full timeframe. Please inform us of your deadline during the ordering process so we can confirm feasibility.
Expedited Fees: Rush orders incur an additional charge, which will be communicated and confirmed with you before your order is finalized.
3. Our Shipping Partners & Delivery
We trust the best in the business to deliver your products safely and efficiently.
Trusted Carriers: We partner with leading logistics companies like FedEx, UPS, and the USPS to ensure secure and reliable delivery.
Free Shipping: We are proud to offer FREE STANDARD SHIPPING on all orders to the contiguous United States.
Factors Beyond Our Control: Please note that shipping times may vary based on your geographic location, weather conditions, and carrier delays. For international orders, customers are responsible for any customs duties, taxes, or fees.
4. Order Tracking
You won’t be left in the dark. The moment your order is dispatched from our warehouse, you will receive a shipping confirmation email containing your unique real-time tracking number and a link to track your package. This allows you to monitor its journey and estimated delivery date directly with the carrier.
5. Our Commitment to You
Your satisfaction is our priority. If you have a critical deadline or have any concerns about your order’s shipment, our dedicated customer support team is ready to help. We will do everything we can to meet your timeline and address any questions you may have.
For any shipping-related inquiries, please contact us:
Vital Custom Boxes
Email: info@vitalcustomboxes.com
Phone: +1 (828) 455-0798
