Privacy Policy – Vital Custom Boxes
Last Updated: 09/2/2025
1. Introduction
Welcome to Vital Custom Boxes. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vitalcustomboxes.com and use our services.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us and information that is collected automatically.
Information You Voluntarily Provide: When you place an order, create an account, or contact us, we collect information such as:
Name, Email Address, Phone Number
Billing and Shipping Address
Payment Information (e.g., credit/debit card details processed securely by our payment partners)
Your custom box specifications and design files
Information Collected Automatically: When you visit our site, we automatically collect certain data through cookies and similar technologies, including:
Your IP Address
Browser Type and Version
Operating System
Pages you view and links you click
Date and time of your visits
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including manufacturing and shipping.
To communicate with you about your order, account, or inquiries.
To improve our website, products, and customer service.
For internal purposes such as auditing, data analysis, and security.
To send you marketing communications about new products or promotions (you may opt-out at any time).
4. Sharing of Your Information
We value your trust. We do not sell or rent your personal information to third parties for their marketing purposes.
We may share your information in the following limited circumstances:
Service Providers: With trusted third parties who assist us in operating our website, conducting our business, and servicing you (e.g., payment processors, shipping carriers like USPS, FedEx, etc.). These partners are obligated to keep your information confidential.
Legal Compliance: When required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights of others.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Your Choices and Control
Account Information: You can review and update your personal information by logging into your account on our website.
Marketing Emails: You can unsubscribe from our marketing communications at any time by using the “unsubscribe” link in any email or by contacting us.
Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that doing so may affect the functionality of our website.
6. Data Security
We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information during its transmission and once we receive it. Your payment information is processed through secure gateways and is not stored on our servers.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Use of Cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and interaction. This helps us offer better site experiences and tools in the future.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the website after any change constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us using the information below:
Vital Custom Boxes
2029 Century Park E, Los Angeles, CA 90067, USA
Email: info@vitalcustomboxes.com
Phone: +1 (828) 455-0798
